Frequently Asked Questions
A few things you might like to know before you visit. From finding us and bringing your dog to shopping online, deliveries and what’s happening at The Hideaway, we’ve answered some of our most frequently asked questions below.
Where is The Hideaway?
You’ll find us at Tullybannocher, just outside the village of Comrie in Perthshire. We’re around 1.5 miles — or a three-minute drive — from Comrie on the A85 towards St Fillans.
We’re tucked away in the Perthshire countryside, but easy to find once you know where we are.
What are your opening hours?
Our opening hours can vary slightly throughout the year, particularly around events and seasonal periods.
You’ll always find our current opening hours on our website and social media, or you’re very welcome to get in touch with us before making a special journey.
Is there parking at The Hideaway?
Yes, we have parking available when you visit The Hideaway.
Are dogs welcome?
Absolutely. Well-behaved dogs are very welcome at The Hideaway.
We love welcoming four-legged visitors — and you may even meet our own Labrador, Harper, while you’re here.
Do you have a café?
We don’t have a permanent café at The Hideaway, but we regularly welcome pop-up food and coffee throughout the year, alongside special events and live music.
Keep an eye on our Events page and social media to see what’s coming up.
What do you sell at The Hideaway?
We’ve always thought of The Hideaway as a little more than a garden centre.
Alongside our ever-changing collection of plants, you’ll find homeware, furniture, antiques and one-off finds, candles, cushions and throws, baskets, planters, gifts, greeting cards and seasonal pieces.
Our collections change constantly, so no two visits are ever quite the same.
Is everything you sell available online?
No — and that’s part of the joy of visiting us.
Our website offers a selection of what you’ll find at The Hideaway, but there is always much more to discover in person. Many of our plants, antiques, furniture and one-off pieces never make it online.
If you’ve spotted something on our Instagram or Facebook that you can’t find on the website, just get in touch and we’ll be happy to help.
Do you offer delivery?
We can post many of our homeware, gifts and smaller pieces throughout the UK.
For larger items such as furniture, please get in touch with us before ordering and we can discuss collection or delivery options with you.
Can I reserve something I've seen?
Of course. If you’ve spotted something you love on our website, Instagram or Facebook, get in touch with us and we’ll let you know if it’s still available.
As many of our pieces are one-offs, we always recommend contacting us sooner rather than later.
Do you sell gift vouchers?
Yes, we do. Our gift vouchers make a lovely present for someone who enjoys their home, garden or simply having a wander around The Hideaway and choosing something for themselves.
Do you hold events at The Hideaway?
Yes — events have become a big part of life at The Hideaway.
Throughout the year we host everything from street-food pop-ups and live music to workshops, seasonal gatherings and collaborations with other local businesses.
Have a look at our Events page or follow us on social media to see what’s coming next.
How can I hear about upcoming events?
The best way to hear what’s happening is to sign up to our email list or follow us on Instagram and Facebook.
We share upcoming events, new arrivals, seasonal inspiration and a little of what’s happening behind the scenes.
Is The Hideaway accessible?
If you have particular accessibility requirements, you’re always welcome to contact us before visiting and we’ll do our best to help.
What is The Hideout at Cultybraggan?
The Hideout is our additional space at Cultybraggan Camp in Comrie, created for workshops, gatherings and a curated collection of Hideaway pieces.
It is separate from our main shop at Tullybannocher, so please check individual event details before travelling to The Hideout.
Can I contact you before making a special journey?
Please do.
If you’re travelling to us for a particular plant, piece of furniture or something you’ve seen online, we’re more than happy to check whether we still have it before you set off.
You can contact us by phone, WhatsApp, email or through our social media.